Record early payment on manual subscriptions
Renewal invoices for subscriptions where the payment method is Manual are generated automatically on the subscription's renewal date. However, renewal reminders are sent out 14 days in advance.
If a member pays their renewal after receiving the reminder but before the renewal date, you will need to create an invoice manually to record this early payment.
How to create an early invoice
- Navigate to the contact's record and find their active subscription.
- View the subscription and click "Create next invoice". This action will generate the invoice for the upcoming renewal.
- Click the
...menu on the invoice and select Mark paid.
Important: Do not change the renewal date. Using the "Create next invoice" button is the correct method, as it ensures the member's payment history remains accurate and their subscription continues on its correct schedule.