Manage the grace period

The grace period is the length of time it takes for overdue subscriptions to become expired.

Here's an illustration where a member does not have a saved payment method. The renewal date is 15 September, renewal notifications are active, an email reminder is set at 14 days, and the grace period is 30 days.

• 1 September: A renewal notification email is sent
• The member does not add a payment method
• 15 September: The renewal date arrives and the subscription moves to the Overdue status
• Still no payment
• 29 September: A reminder email is sent
• Still no payment
• 15 October: Grace period has elapsed and the subscription moves to the Expired status and cannot be reactivated

You can activate email notifications, configure email reminders, and set your grace period as anything up to 300 days in the Advanced tab when editing a membership plan.