Update credit or debit card details
Credit and debit cards are typically valid for around 3 to 5 years. After this, they expire and can't be used to collect recurring payments anymore. So, members will need to add a new card to their account.
By default, reminder emails are automatically sent to members around the renewal date prompting them to set up a Direct Debit or add a Credit or Debit card. But, if you want to prompt people to add a new card at any other time you can do so.
Simply invite the person to:
- Log in to their online account
- Go to the Membership tab
- Click the button below their membership subscription to Update bank card (if they already have a saved card) or Pay by bank card (if they do not)