Personalise email broadcasts

You can personalise email broadcasts by using tokens that represent personal information. When an email is sent the tokens are replaced with details from the recipient's contact record. 

Supported tokens

Token Contact field Example inserted content
[honorific] Title  Ms
[first_name] First name Jane
[last_name] Last name Bloggs

Example

"Dear [honorific] [first_name] [last name],"

Will be received as:

"Dear Ms Jane Bloggs,"

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